Substitution Policy

Due to our order volume fluctuation, we reserve the right to substitute with similar product of equal or greater value.

• Flowers: In arrangements of assorted flowers, the colours shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.

• One-of-a-Kind Flower Arrangements (such as all roses, or all lilies): We will make every effort to match the flower type, but may substitute with another colour or substitute with a bouquet of equal or greater value.